This Privacy Policy explains how Al Yaqeen Medical Services collects, uses, and protects your personal and medical data in accordance with applicable data protection law, including the UK GDPR.
This policy explains how we collect and process personal and medical data submitted to Al Yaqeen Medical Services, part of Al Muntaqa General Services LLC.
We collect personal information including your name, contact details, and nationality, as well as medical records, reports, and case details you submit to us through our enquiry form or via direct communication.
Your data is used exclusively for case review, matching you with suitable healthcare providers, and coordinating your medical journey. We do not use your data for marketing, advertising, or any unrelated commercial purpose.
Processing of your data is based on your explicit consent, provided at the point of form submission, and on the legitimate interest of coordinating the healthcare services you have requested.
Your data may be shared with hospitals, specialist consultants, and clinical teams directly involved in your care pathway. We do not sell or share your data with third parties for commercial purposes.
To coordinate your care, your data may be transferred to healthcare providers in the United Kingdom, Germany, France, and Türkiye. By submitting your enquiry, you provide explicit consent to these international transfers. Data protection standards differ between these jurisdictions.
We implement appropriate technical and organisational safeguards to protect your data. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request deletion at any time.
Under applicable data protection law, you have the right to:
To exercise any of your rights or raise a data protection concern, please contact us at: info.alyaqeen@almuntaqa.com